Cancellation Window: Customers have the option to cancel orders within the initial 24 hours of placement. Beyond this timeframe, orders are expedited to our warehouse for swift processing and cannot be canceled.

Post-Dispatch Policy: Once an order has been dispatched, cancellations are not permitted. Our lack of control over the package post-dispatch prohibits any cancellation intervention.

Refund Process: Refunds are initiated promptly, typically within 2-3 days of receiving the returned product. Approval from our team is a prerequisite for the refund process.