RETURN AND EXCHANGE POLICY

To initiate a return or exchange for a product that does not align with the specified specifications or fails to meet your expectations, kindly submit a request within 7 days of the delivery date. Send an email to [email protected], including your order number in the subject, images highlighting areas of concern on the fabric, and a brief write-up.

Terms and Conditions:

1. We provide a 7-day money-back guarantee on our products.

2. Returns are not applicable for fabrics measuring below 2 meters. If still desired, the return shipping fee will be the responsibility of the customer.

3. The product must be unwashed, unused, and unstitched.

4. Ensure the return includes the original packaging.

5. Both the return and delivery addresses must match.

6. Customized products are not eligible for returns.

7. If the product is damaged during shipment, return it without incurring any shipping fees.

8. If dissatisfied with the product, feel free to return it to your doorstep. In this case, the return shipping fee is the customer’s responsibility.

9. Size replacements are not accepted.

10. Shipping and Cash on Delivery (COD) charges are non-refundable.

11. The return fees will be equally shared between the customer and the company, with each party responsible for 50% of the shipping cost.